If you are unlucky enough to break down whilst out in the boonies, or even just around town, you need to know what to do to get you and your bike to safety.
By making sure that your bike is well maintained and serviced at regular intervals you can help reduce the risk of mechanical failure of breakdown, but you can never rule it out completely.
If your bike won’t start on your driveway, it’s an inconvenience but at least you are safe and close to the kettle. If you break down away from home, it can be a different story entirely.
Once you are in a safe place, you have stopped swearing at your bike and you have located your mobile phone, call your breakdown provider and be ready to tell them all about what has happened.
Having made that call, get comfortable and wait for them to arrive. Most breakdown providers aim to be with you in under an hour, but if the weather is bad, or there are a lot of “priority” calls made at the same time, your wait may well be longer.
If you are unlucky enough to break down on a motorway, many providers class this as a priority as it is not safe to hang around on the side of the main road.
Be sensible. Do not leave your bike and go for a cup of tea in the local cafe unless you are sure it will be secure there. Waiting in the rain may be uncomfortable, but better that than the long journey home when someone has pinched it.
Your provider will send out a qualified mechanic who will usually attempt to fix your bike by the side of the road. It is their job to get you moving again, and not to give your bike an overhaul or service. So be very aware, that whilst they may get your bike started, your next port of call could well be the garage.
If they can’t repair your bike, they will take your bike to a garage for you. You can go with them, and they will leave you and your bike in the safe hands of the nearest approved repairer.
If you opted for a more expensive Vehicle Recovery package, you may be able to be recovered to anywhere in the UK and not just the nearest garage. This could take you and your bike back home, or to your original destination.
Breakdowns happen! They are a pain, an inconvenience and can lead to unexpected changes of plan. But, having a hissy fit at the side of the road will not help the situation. Gather yourself, stay calm and keep safe before calling for help. Your breakdown cover is designed for these circumstances, and their assistance is what you are paying for.